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Stylwear /THE STYLWEAR HELP DESK

A little clarity.
A lot more possibility.

From your first garment to tomorrow’s plans. Find an answer, then follow the illustrated steps.

Find your answer
YOUR WARDROBE, STEP BY STEP
  1. 01
    Add what you own

    A few everyday pieces are enough to start.

  2. 02
    Connect your day

    Your plans, city and preferences add context.

  3. 03
    Choose what feels right

    Review the suggestion. Make it your own.

Illustrated guides · Your choices stay in your hands
EXPLORE THE GUIDES

What would you like to do?

42 answers. Eight illustrated guides.

ASK A GOOD QUESTION

Find your answer.

42 answers across all topics

Getting started

What is Stylwear?

Stylwear helps you organize the clothes you own, choose outfits, understand your style, care for garments, consider purchases and pack for trips. Your digital wardrobe is the starting point for its suggestions.

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How do I create an account or sign in?

Open the Stylwear app or web.stylwear.com and use the sign-in or registration flow. Use the same account across devices to access your wardrobe. The public Stylwear website does not collect your password.

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Do I need to add my entire wardrobe?

No. Start with a few pieces you wear often. Add enough tops, bottoms and shoes to make a complete outfit, then expand your wardrobe over time. Accurate details and availability are more useful than a large unfinished collection.

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Where do I find the main features?

The main tabs are Today, Wardrobe, Outfits, Trends and Me. Today helps with daily dressing; Wardrobe holds your garments; Outfits holds combinations; Trends offers inspiration; Me contains your profile, style preferences, settings and support.

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Can I use Stylwear on the web, iPhone and Android?

The web app is available at web.stylwear.com. Mobile installation depends on store availability or your testing invitation. Connecting calendars already on your phone requires the iPhone or Android app; that connection is unavailable on the web.

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Does Stylwear require payment or an internet connection?

The current release has no paid features or in-app purchases. Sign-in, server sync and AI features need an internet connection. Stylwear does not promise full offline operation; any future paid offering would need its own disclosed pricing.

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Your wardrobe

How do I add a clothing item?

Open Wardrobe and choose Add Item. Use Photograph One Item when photo recognition is available, or choose Add Manually. Review the details before saving so recommendations have an accurate description of the garment.

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Can I add several garments at once?

When enabled, Photograph Several Items lets you submit multiple photos or supported photos containing several pieces. Clear results can be added automatically; uncertain results need review. Check the completed items before using them in outfits.

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What if AI gets a colour, category or fabric wrong?

Photo recognition provides a starting point, not a verified label. You can correct its suggestions before saving or edit the garment later. Fabric composition is best checked against the garment’s own label.

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How do I find, edit or replace a garment photograph?

Use Wardrobe search and filters to narrow your collection, then open the garment. Its detail screen lets you edit the record and manage its photograph. Specific searches work best when the saved garment details are accurate.

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What is the difference between archiving and deleting an item?

Archiving removes a garment from your active rotation and lets you restore it later. Permanent deletion removes the item after confirmation. Use archiving when you may want the garment record back.

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Outfits & daily suggestions

How does Stylwear choose an outfit?

Recommendations combine your available garments with preferences, occasion and wear history. Weather can contribute when enabled and available. Explanations help you understand the suggestion; you decide what works for your day.

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How do I change a suggestion or dress for a different occasion?

Use Try Another to explore another daily combination, or change the day’s context and occasion. You can also start from a specific garment using Build an Outfit With This. Your own occasion choice takes priority over an inferred calendar occasion.

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How do I save an outfit and find it again?

Save Outfit keeps a combination for later in your saved outfits. Saving is different from recording a wear. Removing a saved outfit removes that combination without deleting the individual garments from your wardrobe.

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How do I record what I wore?

Use Wear This for an outfit you actually choose to wear. Confirmed wears contribute to wear history and wardrobe insights. Simply viewing or saving an outfit does not mean you wore it.

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Why are there no outfit suggestions, or why do they repeat?

A small wardrobe, missing outfit categories, unavailable garments or restrictive context can limit combinations. Repeated suggestions can reflect the pieces currently eligible for your plans. Correct the inputs before adding new clothes you do not need.

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Calendar, weather & reminders

How do I connect iCloud, Outlook or another phone calendar?

The mobile app can connect calendars made available by your phone’s calendar system, including iCloud and Outlook when those accounts sync to that system. You choose which calendars Stylwear can use. An account visible only inside a separate calendar app may not appear.

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When does calendar syncing happen, and what happens at midnight?

Selected phone calendars sync when you open or return to the mobile app. At midnight in your account’s timezone, background processing uses the already-synced plans to prepare recommendation parameters for the coming day. Midnight processing does not read your phone’s calendar.

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Which calendar details are used by AI, and how do I disconnect?

With calendar recommendations enabled, selected event titles and times can be used to infer outfit context. Event descriptions, guests and meeting links are excluded from this sync. Calendar inference can be inaccurate; you can choose the occasion yourself or disconnect and remove the synced data.

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Why does Stylwear use my city instead of my neighbourhood?

Weather and temperature context use your saved city. Moving between neighbourhoods or small areas within the same recognised city should not ask you to update it. A detected change to a different city can prompt an update. City-level weather is an approximation of conditions around you.

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How do I set daily reminders and calendar-related alerts?

Set your daily outfit reminder and reminder time in Me → Settings → Daily outfit & reminders. Notifications also depend on your app settings, account timezone and phone permissions. Calendar context informs suggestions; it does not create an alert for every calendar event.

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Why are calendar plans, weather or notifications missing?

Check your connection, permissions, selected calendars, saved city and reminder settings. Calendar changes need an app-open sync, and weather depends on data availability. Notifications may be delayed or suppressed by device settings even when a reminder is enabled.

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Laundry & clothing care

How do I mark clothes as in the laundry or unavailable?

Open a garment and use Change Status to record its current availability. Laundry, care and other unavailable states help Stylwear avoid suggesting pieces that are not ready to wear. Review the chosen status before confirming it.

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Where can I see laundry, repairs and care history?

Open Laundry & Care from the Wardrobe menu for a summary of garments needing attention and care activity. A garment’s detail page also shows its care information and history. These records help you track work rather than perform the cleaning or repair.

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How do I make a clean or repaired garment available again?

When the real garment is ready, complete its care action or change its status back to an available state. Recording that change returns it to the eligible wardrobe for suggestions. Do this after the cleaning or repair is finished.

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Can Stylwear tell me exactly how to wash every garment?

Garment information and care records can help you stay organized, but the manufacturer’s care label should guide washing, drying and ironing. AI-inferred fabric details can be wrong and should not replace the label or professional advice for delicate pieces.

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Shopping & travel

How do I check whether a new purchase fits my wardrobe?

Open Should I Buy This? from the Wardrobe menu. Add a photo or enter the candidate manually, with its price if useful. Purchase Advisor compares it with your existing wardrobe for overlap, combinations and style alignment; the final decision is yours.

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Does a purchase assessment automatically add the item to my wardrobe?

An assessment describes a possible purchase; it is not automatically an owned garment. After buying the item, use I Bought It — Add to Wardrobe. Check the created record and edit any inaccurate details. Review Details First is available for an assessment already marked bought.

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What do wardrobe gaps and purchase recommendations mean?

Wardrobe gaps highlight possible limitations in the collection you have entered. Missing records, incorrect categories or temporarily unavailable clothes can influence them. Treat them as prompts to review your wardrobe, not a requirement to shop.

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How do I create a trip and packing plan?

Open the Today menu → Trips → Plan a Trip and enter your destination, dates and activities. Include relevant luggage and laundry details, then generate a packing plan from your available clothes. Review it against your real itinerary and current conditions before packing.

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How do packing and unpacking affect garment availability?

Confirming packing reserves the selected garments for the trip. When you return, unpack them so their availability reflects reality. Use the laundry option for pieces that need cleaning before they can return to everyday rotation.

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Style, AI & insights

How do I set my style preferences?

Open Me → My Style to review your chosen preferences and learned style. Edit your chosen preferences to express what you want to wear. Explicit choices take priority over learned preferences, while occasion, weather and garment availability still matter.

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Can I pause or reset what Stylwear learns about my style?

My Style contains controls for style learning, recalculation and resetting the learned profile. Resetting learned style preserves your wardrobe, wear history and explicit preferences. Turning learning back on starts fresh rather than reusing the earlier learning history.

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How does Stylwear use AI, and can it make mistakes?

AI can suggest garment details from photos, support enabled stylist chat and infer occasion context from opted-in calendar data. Outfit recommendations also use wardrobe scoring and rules. Recognition and advice can be inaccurate, so review them before saving or acting.

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How should I interpret wear history and cost per wear?

Wardrobe insights depend on the records you enter, including confirmed wears and purchase costs. Cost per wear reflects those recorded inputs rather than a guarantee of value or future use. Missing or inaccurate records can make an insight incomplete.

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How do Trends and outfit feedback help me?

Trends offers style inspiration, while your own preferences, feedback and confirmed wears help shape personal recommendations. Inspiration is not proof that you need a purchase or that a look suits every occasion.

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Account, privacy & support

Is my wardrobe public, and how is my data used?

Your wardrobe belongs to your authenticated account, with ownership checks and protected photo access. Enabled services may process information with service providers, including AI providers. Read the Privacy Policy for the data categories, purposes and retention details.

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How do I export my Stylwear data?

Go to Me → Help & Support and choose Export My Data. The app prepares a JSON export and offers Copy to Clipboard. Paste it into a file or another destination you control, and handle it as personal information.

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How do I permanently delete my account?

Open Me → Help & Support → Delete Account and follow the confirmation. This is a permanent account action. You can also request deletion through the contact page using your registered email; verification and the retention exceptions in the Privacy Policy apply.

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What should I do if I cannot sign in or see my wardrobe?

Check that you are using the same account you originally registered. Follow the sign-in screen’s recovery options if you have forgotten your password. A connection or session error can also prevent loading; support can investigate using an error ID without needing your password.

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How do I report a problem or request a feature?

Open Me → Help & Support to send feedback, contact support and follow your requests. Explain what happened and include the app version and an error ID if available. You can also use the website contact page or email support@stylwear.com.

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How do I change appearance, sign out or manage device permissions?

Me → Settings contains appearance and sign-out controls along with notification and privacy preferences. Phone-level permissions are managed in your operating system’s settings. Signing out does not delete your account or wardrobe.

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A LITTLE HUMAN HELP

Still have a question?

Open Me → Help & Support in the app, or contact our team.

Contact support Open Stylwear